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All orders are shipped Priority Mail Monday-Friday.  Orders generally are shipped within 5-7 business days after payment is verified. 

Please allow additional time during busy seasons such as Christmas.

If you receive a product that is damaged, please contact us for return instructions at 732-449-5000 or email us at ruth@k9confections.com 

Due to health /safety reasons, we can not accept returns on treats or baked goods. If you receive a package that has been damaged during shipment, please contact us at the above email or phone number. 

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